JetBlue's cancellation policy varies depending on the fare type, but generally, there are no change or cancellation fees for Blue, Blue Plus, Blue Extra, and Mint fares, with only fare differences applying. Blue Basic fares cannot be changed but can be cancelled for a fee, then rebooked at the new fare.
Here's a more detailed breakdown:
General Cancellation Policy:
No Change/Cancellation Fees (Most Fares):
For Blue, Blue Plus, Blue Extra, and Mint fares, there are no change or cancellation fees, only the fare difference applies.
Blue Basic Fares:
Blue Basic fares cannot be changed, but can be cancelled for a fee (which varies depending on the route) and then rebooked at the new fare.
24-Hour Risk-Free Cancellation:
If you book directly with JetBlue and find a lower price within 24 hours of purchasing, you can cancel and receive a full refund to your original form of payment.
Cancellation Fees:
There is a $25 nonrefundable fee per person on the reservation for changing or canceling over the phone or through chat (in addition to any fees applicable to the fare).
Refundable Fares:
Full Refund: JetBlue's refundable fares allow unlimited changes and the ability to cancel up until the time of departure for a full refund to the original form of payment.
No-Show Policy: If you miss your flight, your reservation will be turned into a JetBlue Travel Credit.
Name Corrections: Name corrections are permitted.
JetBlue-Cancelled Flights:
Rebooking:
If JetBlue cancels your flight, you may rebook your travel without a fee or increase in airfare under the Manage Trips section of jetblue.com or by contacting JetBlue.
Compensation:
Flights cancelled within 4 hours of scheduled departure are eligible for compensation under JetBlue's Customer Bill of Rights.
Changes, Cancellations, and Standby - JetBlue
There is a $25 nonrefundable fee per person on the reservation for changing or canceling over the phone or through chat (in additi...
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Customer Service Plan - JetBlue
Customers who book directly with JetBlue and find a lower price within 24 hours of purchasing may use our 24-Hour Risk-Free cancel...
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Changes, Cancellations, and Standby
JetBlue
https://www.jetblue.com › help › changes-cancellations-...
Changes and cancellations must be made prior to the flight's scheduled departure time. There is a $25 nonrefundable fee per person on the reservation.
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Change & Cancellation Policy
JetBlue
https://www.jetblue.com › travel-agents › cancellation-p...
Cancellations to Blue Basic bookings are subject to a fee of $100 within North America, Central America, and the Caribbean, or $200 for other routes (fare ...
Refunds
JetBlue
https://www.jetblue.com › help › refunds
Need to cancel your reservation? Most JetBlue fares may be cancelled without a fee. Learn about our refund policy and the types of fares available.
Flights Terms
JetBlue
https://www.jetblue.com › legal › flights-terms
All reservations made one week or more prior to a flight's departure may be cancelled without penalty up to 24 hours after the reservation is made. Blue/Blue ...
Delays, Cancellations, and Schedule Changes
JetBlue
https://www.jetblue.com › help › delays-and-cancellations
Additionally, flights cancelled within 4 hours of scheduled departure are eligible for compensation under our Customer Bill of Rights. I already cancelled my ...
Customer Service Plan
JetBlue
https://www.jetblue.com › customer-assurance › custom...
Cancel your flight and receive a full refund to your original form of payment, including any ancillary fees such as prepaid baggage or seat assignments. You ...
Manage Your Trip Online
JetBlue
https://www.jetblue.com › help › manage-your-trip-onli...
There is a $25 nonrefundable fee per person on the reservation for changing or canceling over the phone or through chat (in addition to any fees applicable to ...
No Show Policy
JetBlue
https://www.jetblue.com › government-fares › no-show
All customers MUST change/cancel their flight(s) prior to departure in order to qualify for a refund back to the original form of payment (OFOP). If a customer ...
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Refundable Fares
JetBlue
https://www.jetblue.com › help › refundable-fares
Our refundable fares come with unlimited changes and the ability to cancel up until the time of departure for a full refund to the original form of payment.
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